The best place to report malfunctions of Countdown monitor signs at bus stops is not the “Fix My Streets” website, but TfL’s own website.
This should be used when there is a black screen rather than when there is a message saying they have no information! Gareth Bacon’s office advise that you select the “OTHER” option in the drop down menu under “what’s your enquiry about?”.
WBRA has kept up pressure on TfL to fix the remaining Countdown signs after the High Street major works and two of the three have now been re-activated.